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Microsoft Word For Mac Not Working After Update

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  1. Microsoft Word For Mac Not Working After Update Today
  2. Microsoft Office Not Working After Mac Update
  3. My Microsoft Word Will Not Open
  4. Microsoft Word Not Working On Mac After Update 2020
  5. Microsoft Word For Mac Not Working After Update Windows 10
  6. My Microsoft Word Not Working

You may lose files after macOS update. Some users' desktop becomes empty, and some other people find that they can't locate some photos in Photos library. It's a terrible feeling when you can't find important documents, photos, emails, etc. After macOS update. So, you'd better not risk your work Mac with the every new Apple operating system.

Microsoft Word For Mac Not Working After Update
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  • Try this: Make sure your PC is connected to the Internet. If Update Options is missing under Product Information, and the About button is the only option available, you either have a volume license or your company is using Group Policy to manage Office updates. Try Microsoft Update to get the latest updates or contact your company help desk.
  • Yet, even this happened, it is still possible to recover a word document that was not saved on mac, and this can be quite easy especially with auto-recovery word mac. Besides the solution of auto recovery Word on mac, there are also 2 alternatives to recover a Word document that wasn't saved on Mac. AutoRecover Word on Mac.
  • After the latest update to Windows, Find-and-Replace stopped working correctly for many cases. In particular, if you try to specify font attributes in a replace, they are usually ignored. Also, the Replace button does not advance to the next item. I have a VBA application that helps me produce book.
  • Word 2007 is not working properly after I installed a Windows Update for Vista this morning. Can open files, but not edit them. Cannot double-click to launch files from directory; Word opens but does not proceed to open the file itself. I was using Word at the time when the Updater began an automatic shutdown to install the downloaded updates.

Note

This article describes how to troubleshoot problems that may occur when you start or use Microsoft Word.

  • If you experience specific issues when you use Word, visit the Word help center to search for information about your issue.
  • Before you begin, make sure that Windows is up to date and that your version of Office is also up to date.

Quick resolution

Try the following options to help determine the root cause of your problem in Word. Select the image at the left or the option heading to see more detailed instructions about that option.

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

**Insert your document into another file**
  1. On the **File** menu, select **New**, and then select **Blank Document**.
  2. On the **Insert tab**, select **Object** in the **Text** group, and then select **Text from File**.
  3. Select the file that you want to open and insert, and then select **Insert**.
**Start Word by using the /a switch**
  1. Type **Run** in the **Search** box (in Windows 10, Windows 8.1, or Windows 8) or in the **Start Search** box on the **Start** menu (in earlier versions of Windows), and then press Enter.
  2. In the **Run** dialog box, type **winword /a**, and then press Enter.
**Delete the Word Data registry subkey**
  1. Exit all Office programs.
  2. Type **regedit** in the **Search** box (in Windows 10, Windows 8.1, or Windows 8) or in the **Start Search** box on the **Start** menu (in earlier versions of Windows), and then press Enter.
  3. Locate the following registry subkey, as appropriate for the version of Word that you are using.
    Word versionRegistry
    Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordData
    Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordData
    Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordData
    Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordData
    Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordData
  4. Select **Data**, and then select **Export** on the **File** menu.
  5. Name the file Wddata.reg, and then save the file to the desktop.
  6. On the **Edit** menu, select **Delete**, and then select **Yes**.
  7. Exit Registry Editor.
  8. Start Word.
**Delete the Word Options registry key**
  1. Exit all Office programs.
  2. Type **regedit** in the **Search** box (in Windows 10, Windows 8.1, or Windows 8) or in the **Start Search** box on the **Start** menu (in earlier versions of Windows), and then press Enter.
  3. Locate the following registry subkey, as appropriate for the version of Word that you are running.
    Word versionRegistry
    Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordOptions
    Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordOptions
    Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordOptions
    Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordOptions
    Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordOptions
  4. Select **Options**, and then select **Export** on the **File** menu.
  5. Name the file Wddata.reg, and then save the file to the desktop.
  6. On the **Edit** menu, select **Delete**, and then select **Yes**.
  7. Exit Registry Editor.
  8. Start Word.
**Replace the Normal.dot or Normal.dotm global template file**
  1. Exit all Office programs.
  2. Type **cmd** in the **Search** box (in Windows 10, Windows 8.1, or Windows 8) or in the **Start Search** box on the **Start** menu (in earlier versions of Windows), and then press Enter.
  3. At the command prompt, type the following command, as appropriate for the version of Word that you are running, and then press Enter:

    Word 2016, Word 2013, Word 2010, or Word 2007

    Word 2003

  4. At the command prompt, type **exit**, and then press Enter.
  5. Start Word.
**Disable the Startup folder add-ins**
  1. Exit all Office programs.
  2. Start Windows Explorer. To do this, type **windows ex** in the **Search** box (in Windows 10, Windows 8.1, or Windows 8) or in the **Start Search** box on the **Start** menu (in earlier versions of Windows), and then press Enter.
  3. Type the following command in the address bar, as appropriate for the version of Word that you're running and its installation type, and then press Enter.
    Word versionInstallation typePath
    Word 201664-bit C2R installation:%programfiles%Microsoft Officerootoffice16Startup
    32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice16Startup
    64-bit MSI installation:%programfiles%Microsoft Officeoffice16Startup|
    32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice16Startup
    Word 201364-bit C2R installation:%programfiles%Microsoft Officerootoffice15Startup
    32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice15Startup
    64-bit MSI installation:%programfiles%Microsoft Officeoffice15Startup
    32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice15Startup
    Word 2010%programfiles%Microsoft OfficeOffice14Startup
    Word 2007%programfiles%Microsoft OfficeOffice12Startup
    Word 2003%programfiles%MicrosoftOfficeOffice11Startup
  4. Right-click one of the files in the folder, and then select **Rename**.
  5. After the file name, type **.old**, and then press Enter.

    Important

    Make a note of the original file name so that you can restore the file, if it is necessary.

  6. Start Word.
  7. If you can no longer reproduce the problem, you have found the specific add-in that causes the problem. If you must have the features that the add-in provides, contact the vendor of the add-in for an update.

    If the problem is not resolved, rename the add-in by using its original name, and then repeat steps 3 through 6 for each file in the Startup folder.

  8. If you can still reproduce the problem, type the following path in the address bar of Windows Explorer, and then select **OK**.
    Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista
    %userprofile%AppDataRoamingMicrosoftWordStartup
    Windows XP
    %userprofile%Application DataMicrosoftWordStartup
  9. Repeat steps 3 through 6 for each file in this Startup folder.
**Delete the COM add-ins registry keys**
  1. Exit all Office programs.
  2. Type **regedit** in the **Search** box (in Windows 10, Windows 8.1, or Windows 8) or in the **Start Search** box on the **Start** menu (in earlier versions of Windows), and then press Enter.
  3. Locate the following registry subkey:
    HKEY_CURRENT_USERSoftwareMicrosoftOfficeWordAddins
  4. Select **Addins**, and then select **Export** on the **File** menu.
  5. Name the file WdaddinHKCU.reg, and then save the file to the desktop.
  6. On the **Edit** menu, select **Delete**, and then select **Yes**.
  7. Locate the following registry subkey:
    HKEY_LOCAL_MACHINESoftwareMicrosoftOfficeWordAddins
  8. Select **Addins**, and then on the **File** menu, select **Export**.
  9. Name the file WdaddinHKLM.reg, and then save the file to the desktop.
  10. On the **Edit** menu, select **Delete**, and then select **Yes**.
  11. Exit Registry Editor.
  12. Start Word.
If the problem is resolved, you have determined that a COM add-in program is causing the problem. Next, you must determine which COM add-in program is causing the problem.
**Change the default printer**
  1. Exit all Office programs.
  2. Type **regedit** in the **Search** box (in Windows 10, Windows 8.1, or Windows 8) or in the **Start Search** box on the **Start** menu (in earlier versions of Windows), and then press Enter.
  3. Right-click **Microsoft XPS Document Writer**, and then select **Set as default printer**.
  4. Start Word.

Verify or install the latest updates

For list of the latest Office updates, see Office Updates. If your issue is not resolved after you install the latest Windows and Office updates, go to Option 1.

Additional resources

If you experience specific issues when you use Word, go to the following website to search for more information about your program version:

Detailed view of the options

The following section provides more detailed descriptions of these options.

Option 1: Insert your document into another file

The final paragraph mark in a Word document contains information about the document. If the document is damaged, you may be able to retrieve the text of the document if you can omit this final paragraph mark.

To access a document but leave its final paragraph mark behind, follow these steps:

  1. On the File menu, select New and then select Blank Document.
  2. On the Insert tab, select Object in the Text group, and then select Text from File.
  3. Select the file that you want to open and insert, and then select Insert.

Option 2: Start Word by using the /a switch

The /a ('administrative installation') switch is a troubleshooting tool that is used to determine where a problem may exist in Word. The /a switch prevents add-ins and global templates from being loaded automatically. The /a switch also locks the settings files to prevent it from being read or modified. To start Word by using the /a switch, follow these steps:

  1. Type Run in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
  2. In the Run dialog box, type winword /a, and then press Enter.

For more information about the /a switch, see the following Knowledge Base article:

826857 'Description of the '/a' startup switch in Word.'

Microsoft Word For Mac Not Working After Update Today

If the problem does not occur when you start Word by using the /a switch, try the next option.

Option 3: Delete the Word Data registry subkey

Most of the frequently used options in Word are stored in the Word Data registry subkey. A common troubleshooting step is to delete the Word Data registry subkey. When you restart Word, the program rebuilds the Word Data registry subkey by using the default settings.

Note

When you delete the Word Data registry subkey, Word resets several options to their default settings. For example, Word resets the 'most recently used file' list on the File menu. Also, Word resets many of the settings that you may have customized in the Options dialog box.

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

Microsoft Office Not Working After Mac Update

To delete the Word Data registry subkey, follow these steps:

  1. Exit all Office programs.

  2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. Locate the following registry subkey, as appropriate for the version of Word that you are using.

    Word versionRegistry
    Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordData
    Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordData
    Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordData
    Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordData
    Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordData
  4. Select Data, and then select Export on the File menu.

  5. Name the file Wddata.reg, and then save the file to the desktop.

  6. On the Edit menu, select Delete, and then select Yes. Pupcet reviewer free download pdf.

  7. Exit Registry Editor.

  8. Start Word.

If Word starts and works correctly, you have resolved the problem (a damaged Word Data registry key). You may now have to change several settings to restore your favorite options in Word.

If the problem is not resolved, restore the original Word Data registry subkey, and then try the next option.

Restore the original Word Data registry key

To restore the original Word Data registry subkey, follow these steps:

  1. Exit all Office programs.
  2. Double-click the Wddata.reg icon on the desktop.
  3. Select Yes, and then select OK.

If restoring the Word Data registry subkey doesn't work, go to the next option.

Option 4: Delete the Word Options registry key

The Word Options registry key stores options that you can set in Word. These settings are divided into default and optional groups. Default settings are created during the program setup. Optional settings are not created during setup. You can change both the default and optional settings in Word.

To delete the Word Options registry key, follow these steps:

  1. Exit all Office programs.

  2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. Locate the following registry subkey, as appropriate for the version of Word that you are running.

    Word versionRegistry
    Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordOptions
    Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordOptions
    Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordOptions
    Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordOptions
    Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordOptions
  4. Select Options, and then on the File menu select Export.

  5. Name the file Wddata.reg, and then save the file to the desktop.

  6. On the Edit menu, select Delete, and then select Yes.

  7. Exit Registry Editor.

  8. Start Word.

If Word starts and works correctly, you have resolved the problem (a damaged Word Options registry key). You may now have to change several settings to restore your favorite options in Word.

If the problem is not resolved, restore the original Word Options registry subkey, and then try the next option.

To restore the original Word Options registry subkey

To restore the original Word Options registry key, follow these steps:

  1. Exit all Office programs.
  2. Double-click the Wdoptn.reg icon on the desktop.
  3. Select Yes, and then select OK.

Option 5: Replace the Normal.dot or Normal.dotm global template file

You can prevent formatting, AutoText, and macros that are stored in the global template file from affecting the behavior of Word and any documents that you open. To do this, replace the global template file.

Important

This Option includes renaming the global template file so that Word does not find it as expected when it restarts. This forces Word to re-create the global template file. By doing this, you save the original file in case you have to restore it. Be aware that when you rename the global template file, several settings are reset to their default values, including custom styles, custom toolbars, macros, and AutoText entries. Therefore, we strongly recommend that you save the global template file and do not delete it.
Additionally, in certain situations, you may have more than one global template file. For example, this occurs if multiple versions of Word are running on the same computer, or if several workstation installations exist on the same computer. In these situations, make sure that you rename each global template file so that it clearly reflects the appropriate Word installation.

To rename the global template file, follow these steps:

  1. Exit all Office programs.

  2. Type cmd in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. At the command prompt, type the following command, as appropriate for the version of Word that you are running, and then press Enter:

    Word 2016, Word 2013, Word 2010, or Word 2007

    Word 2003

  4. At the command prompt, type exit, and then press Enter.

  5. Start Word.

If Word starts correctly, you have resolved the problem (a damaged global template file). You may have to change several settings to restore your favorite options.

Note

The old global template file may contain customizations that can't be easily re-created. These customizations may include styles, macros, and AutoText entries. In this case, you may be able to copy the customizations from the old global template file to the new global template file by using the Organizer.
For more information about how to use the Organizer to copy macros and styles, press F1 in Word to open Microsoft Word Help, type rename macros in the Search box, and then select Search to view the topic.

If the problem is not resolved, restore the original global template file (see below), and then go to the next option.

Restore the original global template file

To restore the original global template file, follow these steps:

  1. Exit all Office programs.

  2. Type cmd in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. At the command prompt, type the following command, as appropriate for the version of Word that you are running, and then press Enter:

    Word 2016, Word 2013, Word 2010 and Word 2007

    Word 2003

  4. Type exit, and then press Enter.

  5. Start Word.

Option 6: Disable the Startup folder add-ins

When you start Word, Word automatically loads templates and add-ins that are located in the Startup folders. Conflicts or problems that affect an add-in can cause problems in Word. To determine whether an item in a Startup folder is causing the problem, temporarily disable the registry setting that points to these add-ins.

To do this, follow these steps:

  1. Exit all Office programs.

  2. Start Windows Explorer. Type windows ex in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. Type the following command in the address bar, as appropriate for the version of Word that you're running and its installation type, and then press Enter:

    Word versionInstallation typePath
    Word 201664-bit C2R installation:%programfiles%Microsoft Officerootoffice16Startup
    32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice16Startup
    64-bit MSI installation:%programfiles%Microsoft Officeoffice16Startup|
    32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice16Startup
    Word 201364-bit C2R installation:%programfiles%Microsoft Officerootoffice15Startup
    32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice15Startup
    64-bit MSI installation:%programfiles%Microsoft Officeoffice15Startup
    32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice15Startup
    Word 2010%programfiles%Microsoft OfficeOffice14Startup
    Word 2007%programfiles%Microsoft OfficeOffice12Startup
    Word 2003%programfiles%MicrosoftOfficeOffice11Startup
  4. Right-click one of the files in the folder, and then select Rename.

  5. After the file name, type .old, and then press Enter.

    Important

    Make a note of the original file name so that you can restore the file, if it becomes necessary.

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  6. Start Word.

  7. If you can no longer reproduce the problem, you have found the specific add-in that causes the problem. If you must have the features that the add-in provides, contact the vendor of the add-in for an update.

    If the problem is not resolved, rename the add-in by using its original name, and then repeat steps 3 through 6 for each file in the Startup folder.

  8. If you can still reproduce the problem, type the following path in the address bar of Windows Explorer, and then select OK.

    For Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista

    %userprofile%AppDataRoamingMicrosoftWordStartup

    For Windows XP

    %userprofile%Application DataMicrosoftWordStartup

  9. Repeat steps 3 through 6 for each file in this Startup folder.

If the problem is not resolved after you disable the Startup folder add-ins, go to the next option.

Mac

Option 7: Delete the COM add-ins registry keys

You can install COM add-ins to any location. Programs that interact with Word install COM add-ins. To determine whether a COM add-in is causing the problem, temporarily disable the COM add-ins by deleting the registry keys for the COM add-ins.

To delete the COM add-ins registry keys, follow these steps:

  1. Exit all Office programs.
  2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
  3. Locate the following registry subkey: HKEY_CURRENT_USERSoftwareMicrosoftOfficeWordAddins
  4. Select Addins, and then select File > Export.
  5. Name the file WdaddinHKCU.reg, and then save the file to the desktop.
  6. On the Edit menu, select Delete, and then select Yes.
  7. Locate the following registry subkey: HKEY_LOCAL_MACHINESoftwareMicrosoftOfficeWordAddins
  8. Select Addins, and select File > Export.
  9. Name the file WdaddinHKLM.reg, and then save the file to the desktop.
  10. On the Edit menu, select Delete, and then select Yes.
  11. Exit Registry Editor.
  12. Start Word.

If the problem is resolved, you have determined that a COM add-in program is causing the problem. Next, you must determine which COM add-in program is causing the problem.

Word
Determine which COM add-in program is causing the problem
After

To determine the problematic COM add-in program, follow these steps:

  1. Exit all Office programs.

  2. Double-click the Wdaddin.reg icon on your desktop.

  3. Select Yes, and then select OK.

  4. Use one of the following procedures, as appropriate for the version of Word that you are running.

    Word 2016, Word 2013, or Word 2010

    1. On the File menu, select Options.
    2. Select Add-Ins.
    3. In the Manage list, select COM Add-Ins, and then select Go.

    Note

    If an add-in is listed in the COM Add-Ins dialog box, clear the add-in check box. If more than one add-in is listed, clear only one add-in check box at a time. This procedure helps you determine which add-in is causing the problem.

    1. Select OK to close the COM Add-Ins dialog box.
    2. On the File menu, select Exit.

    Word 2007

    1. Select the Microsoft Office button, and then select Word options.

    2. Select Add-ins.

    3. In the Manage list, select COM Add-ins, and then select Go.

      If an add-in is listed in the COM Add-Ins dialog box, clear the add-in check box. If more than one add-in is listed, clear only one add-in check box at a time. This procedure helps you determine which add-in is causing the problem.

    4. select OK to close the COM Add-Ins dialog box.

    5. select the Microsoft Office Button, and then select Exit Word.

    6. On the File menu, select Exit.

  5. Start Word.

  • If the problem is resolved when you start Word, you have determined which COM add-in is causing the problem. If you must have the features that the add-in provides, you must determine which add-in includes those features so that you can contact the vendor for an update.

  • If the problem is not resolved when you start Word, repeat steps 4 and 5 for each COM add-in that's listed until you determine which add-in is causing the problem.

To restore the COM add-ins, repeat step 4, but select the check box for each COM add-in that you want to restore.

Option 8: Change the default printer

To change the default printer, follow these steps:
  1. Exit all Office programs.
  2. Select the Start button and then Settings.
  3. Go to Devices, and then select Printers & scanners.
  4. Right-click Microsoft XPS Document Writer, and then select Set as default printer.
  5. Start Word.

If the problem is resolved after you start Word, you have determined that the printer is causing the problem. If this is the case, contact the vendor to see whether there is an update for the printer driver. Sony sonicstage software.

Dec 16, 2020 • Filed to: Solve Mac Problems • Proven solutions

'I was trying to use MS Word, but it crashed unexpectedly. Now my Microsoft Word will not open on my Mac, and I don't know what to do. I keep trying to open different files, but every time, it crashes after a few seconds. How can I fix it?'

Just like any other software program, MS Word is also susceptible to issues. You will find unlimited queries on forum sites asking, 'why won't my Word document open on my Mac.' Most of the people have no idea why their Microsoft Word stopped working randomly. If you are also facing a similar situation, you will have to look for an appropriate solution to fix this issue.

In this article, we will discuss the potential fixes that can resolve the Microsoft Word, not working issue.

Part 1. Why Won't Microsoft Word Open on Mac Computer?

As MS Word is a widely used program, a malfunction could get tragic real soon. Before you get to solutions, you must go through the reasons for this problem first. The common causes of these issues are.

  • Inappropriate shutdown or system crash
  • Shift + Delete, and the file is deleted permanently from the device.
  • Formatted drives
  • Damaged and corrupted files
  • Virus or malware attack

Unless you have a brief idea about what caused the problem, you won't be able to steer away from the common errors. The user's listed common symptoms that lead to the 'word won't open on my Mac' issue are given below:

  • The application keeps closing without any warning.
  • MS Word encounters an unknown issue and needs to close.
  • Erase, Install, or re-install factory version of OS X
  • MS Word file can't open due to an error.
Related: Further, read and get 8 specific solutions to 'Word Keeps Crashing Mac.'

When you face a situation like this, don't pain and look for solutions on the internet. If you are lucky, then you'll come across real fixes soon. Otherwise, you might have to struggle to find an ideal fix.

Part 2. How to Fix 'Microsoft Word Not Opening Mac'?

With so many versions and updates on MS Word, it can get hard to simplify the solutions for all versions. Here is a summarized list of solutions that can work when Microsoft Word is not opening on Mac. All these methods are useful and easy to carry out. So, give them a try one by one.

Solution 1. Remove Word Preferences to Open Frozen Word

Sometimes, it is the random words combination or special characters that lead to such issues. It can be resolved if you follow the steps below.

  1. Open library and type Library in the Go to the Folder and hit the Go button.
  2. Look for a folder that says 'Preferences.' This folder contains the preferences file you set for the MS Word program.
  3. Open the folder, search for a file named- 'com.microsoft.Word.plist,' and move the file to the desktop. Now, try opening the Word file and see if the problem persists. If it does, then move the file to its original location and move on to the next step.
  4. Exit every Microsoft program running on your Mac and click on the Word option in the Apple Menu. Tap on the 'Preferences' option from the list.
  5. Choose the File Locations option and select the 'User templates.'
  6. Locate the file which saved as Normal and moves it to the desktop.

Solution 2. Open and Repair Microsoft Word

Everyone knows how to open Microsoft Word on Mac, but we do not talk about just opening and closing the files. You can also repair the MS Word files with the following steps.

  1. Start MS Word and click on the File menu. Choose the Open option, and it will open up a dialog box where you can select the Word file which needs repair.
  2. While you are selecting the file, at the right bottom side of the window, choose the Repair option and click on the Ok button.

The Mac utility will automatically repair the not opening Word file, and you will be able to use it now.

Solution 3. Run Disk Utility to Repair Word

Besides the above methods fail, you can also run the Disk Utility to repair the Word file if the Microsoft Word is not opening on your Mac computer.

  1. Inside the Go menu, choose the Utility option and start the Disk Utility program.
  2. Ensure that you choose the Primary hard disk of your Mac and then click on the 'First Aid' tab.
  3. You will get a pop-up option that asks you to run First Aid on the drive. Hit the Run option, and the Disk Utility will repair the Disk volume errors and permissions issues.

When the process finishes, click on 'Done' and check whether the problem is fixed or not. There are maximum chances that the problem will be resolved. But if MS Word is still not responding correctly to commands, then there is one 100% guaranteed solution left to recover your Word Documents.

Solution 4. Recover Not Opening Word Files on Mac

While you are trying to repair the drive and Word files, it is common that the solutions don't work as expected, and the files get deleted from Mac. Here is the perfect solution if getting stuck in such circumstances without any recovery option.

The best tool available for Word file recovery on the internet is Recoverit Word Recovery software. This software is capable of recovering various kinds of deleted or lost data. For example, Word documents, PowerPoint, Excel files, PDF, photos, videos, songs, audios, and many more. It is a faster, easier, and 100% secure data recovery tool with the market's highest recovery rate.

Word for mac not responding
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  • Try this: Make sure your PC is connected to the Internet. If Update Options is missing under Product Information, and the About button is the only option available, you either have a volume license or your company is using Group Policy to manage Office updates. Try Microsoft Update to get the latest updates or contact your company help desk.
  • Yet, even this happened, it is still possible to recover a word document that was not saved on mac, and this can be quite easy especially with auto-recovery word mac. Besides the solution of auto recovery Word on mac, there are also 2 alternatives to recover a Word document that wasn't saved on Mac. AutoRecover Word on Mac.
  • After the latest update to Windows, Find-and-Replace stopped working correctly for many cases. In particular, if you try to specify font attributes in a replace, they are usually ignored. Also, the Replace button does not advance to the next item. I have a VBA application that helps me produce book.
  • Word 2007 is not working properly after I installed a Windows Update for Vista this morning. Can open files, but not edit them. Cannot double-click to launch files from directory; Word opens but does not proceed to open the file itself. I was using Word at the time when the Updater began an automatic shutdown to install the downloaded updates.

Note

This article describes how to troubleshoot problems that may occur when you start or use Microsoft Word.

  • If you experience specific issues when you use Word, visit the Word help center to search for information about your issue.
  • Before you begin, make sure that Windows is up to date and that your version of Office is also up to date.

Quick resolution

Try the following options to help determine the root cause of your problem in Word. Select the image at the left or the option heading to see more detailed instructions about that option.

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

**Insert your document into another file**
  1. On the **File** menu, select **New**, and then select **Blank Document**.
  2. On the **Insert tab**, select **Object** in the **Text** group, and then select **Text from File**.
  3. Select the file that you want to open and insert, and then select **Insert**.
**Start Word by using the /a switch**
  1. Type **Run** in the **Search** box (in Windows 10, Windows 8.1, or Windows 8) or in the **Start Search** box on the **Start** menu (in earlier versions of Windows), and then press Enter.
  2. In the **Run** dialog box, type **winword /a**, and then press Enter.
**Delete the Word Data registry subkey**
  1. Exit all Office programs.
  2. Type **regedit** in the **Search** box (in Windows 10, Windows 8.1, or Windows 8) or in the **Start Search** box on the **Start** menu (in earlier versions of Windows), and then press Enter.
  3. Locate the following registry subkey, as appropriate for the version of Word that you are using.
    Word versionRegistry
    Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordData
    Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordData
    Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordData
    Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordData
    Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordData
  4. Select **Data**, and then select **Export** on the **File** menu.
  5. Name the file Wddata.reg, and then save the file to the desktop.
  6. On the **Edit** menu, select **Delete**, and then select **Yes**.
  7. Exit Registry Editor.
  8. Start Word.
**Delete the Word Options registry key**
  1. Exit all Office programs.
  2. Type **regedit** in the **Search** box (in Windows 10, Windows 8.1, or Windows 8) or in the **Start Search** box on the **Start** menu (in earlier versions of Windows), and then press Enter.
  3. Locate the following registry subkey, as appropriate for the version of Word that you are running.
    Word versionRegistry
    Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordOptions
    Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordOptions
    Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordOptions
    Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordOptions
    Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordOptions
  4. Select **Options**, and then select **Export** on the **File** menu.
  5. Name the file Wddata.reg, and then save the file to the desktop.
  6. On the **Edit** menu, select **Delete**, and then select **Yes**.
  7. Exit Registry Editor.
  8. Start Word.
**Replace the Normal.dot or Normal.dotm global template file**
  1. Exit all Office programs.
  2. Type **cmd** in the **Search** box (in Windows 10, Windows 8.1, or Windows 8) or in the **Start Search** box on the **Start** menu (in earlier versions of Windows), and then press Enter.
  3. At the command prompt, type the following command, as appropriate for the version of Word that you are running, and then press Enter:

    Word 2016, Word 2013, Word 2010, or Word 2007

    Word 2003

  4. At the command prompt, type **exit**, and then press Enter.
  5. Start Word.
**Disable the Startup folder add-ins**
  1. Exit all Office programs.
  2. Start Windows Explorer. To do this, type **windows ex** in the **Search** box (in Windows 10, Windows 8.1, or Windows 8) or in the **Start Search** box on the **Start** menu (in earlier versions of Windows), and then press Enter.
  3. Type the following command in the address bar, as appropriate for the version of Word that you're running and its installation type, and then press Enter.
    Word versionInstallation typePath
    Word 201664-bit C2R installation:%programfiles%Microsoft Officerootoffice16Startup
    32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice16Startup
    64-bit MSI installation:%programfiles%Microsoft Officeoffice16Startup|
    32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice16Startup
    Word 201364-bit C2R installation:%programfiles%Microsoft Officerootoffice15Startup
    32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice15Startup
    64-bit MSI installation:%programfiles%Microsoft Officeoffice15Startup
    32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice15Startup
    Word 2010%programfiles%Microsoft OfficeOffice14Startup
    Word 2007%programfiles%Microsoft OfficeOffice12Startup
    Word 2003%programfiles%MicrosoftOfficeOffice11Startup
  4. Right-click one of the files in the folder, and then select **Rename**.
  5. After the file name, type **.old**, and then press Enter.

    Important

    Make a note of the original file name so that you can restore the file, if it is necessary.

  6. Start Word.
  7. If you can no longer reproduce the problem, you have found the specific add-in that causes the problem. If you must have the features that the add-in provides, contact the vendor of the add-in for an update.

    If the problem is not resolved, rename the add-in by using its original name, and then repeat steps 3 through 6 for each file in the Startup folder.

  8. If you can still reproduce the problem, type the following path in the address bar of Windows Explorer, and then select **OK**.
    Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista
    %userprofile%AppDataRoamingMicrosoftWordStartup
    Windows XP
    %userprofile%Application DataMicrosoftWordStartup
  9. Repeat steps 3 through 6 for each file in this Startup folder.
**Delete the COM add-ins registry keys**
  1. Exit all Office programs.
  2. Type **regedit** in the **Search** box (in Windows 10, Windows 8.1, or Windows 8) or in the **Start Search** box on the **Start** menu (in earlier versions of Windows), and then press Enter.
  3. Locate the following registry subkey:
    HKEY_CURRENT_USERSoftwareMicrosoftOfficeWordAddins
  4. Select **Addins**, and then select **Export** on the **File** menu.
  5. Name the file WdaddinHKCU.reg, and then save the file to the desktop.
  6. On the **Edit** menu, select **Delete**, and then select **Yes**.
  7. Locate the following registry subkey:
    HKEY_LOCAL_MACHINESoftwareMicrosoftOfficeWordAddins
  8. Select **Addins**, and then on the **File** menu, select **Export**.
  9. Name the file WdaddinHKLM.reg, and then save the file to the desktop.
  10. On the **Edit** menu, select **Delete**, and then select **Yes**.
  11. Exit Registry Editor.
  12. Start Word.
If the problem is resolved, you have determined that a COM add-in program is causing the problem. Next, you must determine which COM add-in program is causing the problem.
**Change the default printer**
  1. Exit all Office programs.
  2. Type **regedit** in the **Search** box (in Windows 10, Windows 8.1, or Windows 8) or in the **Start Search** box on the **Start** menu (in earlier versions of Windows), and then press Enter.
  3. Right-click **Microsoft XPS Document Writer**, and then select **Set as default printer**.
  4. Start Word.

Verify or install the latest updates

For list of the latest Office updates, see Office Updates. If your issue is not resolved after you install the latest Windows and Office updates, go to Option 1.

Additional resources

If you experience specific issues when you use Word, go to the following website to search for more information about your program version:

Detailed view of the options

The following section provides more detailed descriptions of these options.

Option 1: Insert your document into another file

The final paragraph mark in a Word document contains information about the document. If the document is damaged, you may be able to retrieve the text of the document if you can omit this final paragraph mark.

To access a document but leave its final paragraph mark behind, follow these steps:

  1. On the File menu, select New and then select Blank Document.
  2. On the Insert tab, select Object in the Text group, and then select Text from File.
  3. Select the file that you want to open and insert, and then select Insert.

Option 2: Start Word by using the /a switch

The /a ('administrative installation') switch is a troubleshooting tool that is used to determine where a problem may exist in Word. The /a switch prevents add-ins and global templates from being loaded automatically. The /a switch also locks the settings files to prevent it from being read or modified. To start Word by using the /a switch, follow these steps:

  1. Type Run in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
  2. In the Run dialog box, type winword /a, and then press Enter.

For more information about the /a switch, see the following Knowledge Base article:

826857 'Description of the '/a' startup switch in Word.'

Microsoft Word For Mac Not Working After Update Today

If the problem does not occur when you start Word by using the /a switch, try the next option.

Option 3: Delete the Word Data registry subkey

Most of the frequently used options in Word are stored in the Word Data registry subkey. A common troubleshooting step is to delete the Word Data registry subkey. When you restart Word, the program rebuilds the Word Data registry subkey by using the default settings.

Note

When you delete the Word Data registry subkey, Word resets several options to their default settings. For example, Word resets the 'most recently used file' list on the File menu. Also, Word resets many of the settings that you may have customized in the Options dialog box.

Important

Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

Microsoft Office Not Working After Mac Update

To delete the Word Data registry subkey, follow these steps:

  1. Exit all Office programs.

  2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. Locate the following registry subkey, as appropriate for the version of Word that you are using.

    Word versionRegistry
    Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordData
    Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordData
    Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordData
    Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordData
    Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordData
  4. Select Data, and then select Export on the File menu.

  5. Name the file Wddata.reg, and then save the file to the desktop.

  6. On the Edit menu, select Delete, and then select Yes. Pupcet reviewer free download pdf.

  7. Exit Registry Editor.

  8. Start Word.

If Word starts and works correctly, you have resolved the problem (a damaged Word Data registry key). You may now have to change several settings to restore your favorite options in Word.

If the problem is not resolved, restore the original Word Data registry subkey, and then try the next option.

Restore the original Word Data registry key

To restore the original Word Data registry subkey, follow these steps:

  1. Exit all Office programs.
  2. Double-click the Wddata.reg icon on the desktop.
  3. Select Yes, and then select OK.

If restoring the Word Data registry subkey doesn't work, go to the next option.

Option 4: Delete the Word Options registry key

The Word Options registry key stores options that you can set in Word. These settings are divided into default and optional groups. Default settings are created during the program setup. Optional settings are not created during setup. You can change both the default and optional settings in Word.

To delete the Word Options registry key, follow these steps:

  1. Exit all Office programs.

  2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. Locate the following registry subkey, as appropriate for the version of Word that you are running.

    Word versionRegistry
    Word 2016HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0WordOptions
    Word 2013HKEY_CURRENT_USERSoftwareMicrosoftOffice15.0WordOptions
    Word 2010HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0WordOptions
    Word 2007HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0WordOptions
    Word 2003HKEY_CURRENT_USERSoftwareMicrosoftOffice11.0WordOptions
  4. Select Options, and then on the File menu select Export.

  5. Name the file Wddata.reg, and then save the file to the desktop.

  6. On the Edit menu, select Delete, and then select Yes.

  7. Exit Registry Editor.

  8. Start Word.

If Word starts and works correctly, you have resolved the problem (a damaged Word Options registry key). You may now have to change several settings to restore your favorite options in Word.

If the problem is not resolved, restore the original Word Options registry subkey, and then try the next option.

To restore the original Word Options registry subkey

To restore the original Word Options registry key, follow these steps:

  1. Exit all Office programs.
  2. Double-click the Wdoptn.reg icon on the desktop.
  3. Select Yes, and then select OK.

Option 5: Replace the Normal.dot or Normal.dotm global template file

You can prevent formatting, AutoText, and macros that are stored in the global template file from affecting the behavior of Word and any documents that you open. To do this, replace the global template file.

Important

This Option includes renaming the global template file so that Word does not find it as expected when it restarts. This forces Word to re-create the global template file. By doing this, you save the original file in case you have to restore it. Be aware that when you rename the global template file, several settings are reset to their default values, including custom styles, custom toolbars, macros, and AutoText entries. Therefore, we strongly recommend that you save the global template file and do not delete it.
Additionally, in certain situations, you may have more than one global template file. For example, this occurs if multiple versions of Word are running on the same computer, or if several workstation installations exist on the same computer. In these situations, make sure that you rename each global template file so that it clearly reflects the appropriate Word installation.

To rename the global template file, follow these steps:

  1. Exit all Office programs.

  2. Type cmd in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. At the command prompt, type the following command, as appropriate for the version of Word that you are running, and then press Enter:

    Word 2016, Word 2013, Word 2010, or Word 2007

    Word 2003

  4. At the command prompt, type exit, and then press Enter.

  5. Start Word.

If Word starts correctly, you have resolved the problem (a damaged global template file). You may have to change several settings to restore your favorite options.

Note

The old global template file may contain customizations that can't be easily re-created. These customizations may include styles, macros, and AutoText entries. In this case, you may be able to copy the customizations from the old global template file to the new global template file by using the Organizer.
For more information about how to use the Organizer to copy macros and styles, press F1 in Word to open Microsoft Word Help, type rename macros in the Search box, and then select Search to view the topic.

If the problem is not resolved, restore the original global template file (see below), and then go to the next option.

Restore the original global template file

To restore the original global template file, follow these steps:

  1. Exit all Office programs.

  2. Type cmd in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. At the command prompt, type the following command, as appropriate for the version of Word that you are running, and then press Enter:

    Word 2016, Word 2013, Word 2010 and Word 2007

    Word 2003

  4. Type exit, and then press Enter.

  5. Start Word.

Option 6: Disable the Startup folder add-ins

When you start Word, Word automatically loads templates and add-ins that are located in the Startup folders. Conflicts or problems that affect an add-in can cause problems in Word. To determine whether an item in a Startup folder is causing the problem, temporarily disable the registry setting that points to these add-ins.

To do this, follow these steps:

  1. Exit all Office programs.

  2. Start Windows Explorer. Type windows ex in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.

  3. Type the following command in the address bar, as appropriate for the version of Word that you're running and its installation type, and then press Enter:

    Word versionInstallation typePath
    Word 201664-bit C2R installation:%programfiles%Microsoft Officerootoffice16Startup
    32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice16Startup
    64-bit MSI installation:%programfiles%Microsoft Officeoffice16Startup|
    32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice16Startup
    Word 201364-bit C2R installation:%programfiles%Microsoft Officerootoffice15Startup
    32-bit C2R installation:%programfiles% (x86)Microsoft Officerootoffice15Startup
    64-bit MSI installation:%programfiles%Microsoft Officeoffice15Startup
    32-bit MSI installation:%programfiles% (x86)Microsoft Officeoffice15Startup
    Word 2010%programfiles%Microsoft OfficeOffice14Startup
    Word 2007%programfiles%Microsoft OfficeOffice12Startup
    Word 2003%programfiles%MicrosoftOfficeOffice11Startup
  4. Right-click one of the files in the folder, and then select Rename.

  5. After the file name, type .old, and then press Enter.

    Important

    Make a note of the original file name so that you can restore the file, if it becomes necessary.

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  6. Start Word.

  7. If you can no longer reproduce the problem, you have found the specific add-in that causes the problem. If you must have the features that the add-in provides, contact the vendor of the add-in for an update.

    If the problem is not resolved, rename the add-in by using its original name, and then repeat steps 3 through 6 for each file in the Startup folder.

  8. If you can still reproduce the problem, type the following path in the address bar of Windows Explorer, and then select OK.

    For Windows 10, Windows 8.1, Windows 8, Windows 7, or Windows Vista

    %userprofile%AppDataRoamingMicrosoftWordStartup

    For Windows XP

    %userprofile%Application DataMicrosoftWordStartup

  9. Repeat steps 3 through 6 for each file in this Startup folder.

If the problem is not resolved after you disable the Startup folder add-ins, go to the next option.

Option 7: Delete the COM add-ins registry keys

You can install COM add-ins to any location. Programs that interact with Word install COM add-ins. To determine whether a COM add-in is causing the problem, temporarily disable the COM add-ins by deleting the registry keys for the COM add-ins.

To delete the COM add-ins registry keys, follow these steps:

  1. Exit all Office programs.
  2. Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
  3. Locate the following registry subkey: HKEY_CURRENT_USERSoftwareMicrosoftOfficeWordAddins
  4. Select Addins, and then select File > Export.
  5. Name the file WdaddinHKCU.reg, and then save the file to the desktop.
  6. On the Edit menu, select Delete, and then select Yes.
  7. Locate the following registry subkey: HKEY_LOCAL_MACHINESoftwareMicrosoftOfficeWordAddins
  8. Select Addins, and select File > Export.
  9. Name the file WdaddinHKLM.reg, and then save the file to the desktop.
  10. On the Edit menu, select Delete, and then select Yes.
  11. Exit Registry Editor.
  12. Start Word.

If the problem is resolved, you have determined that a COM add-in program is causing the problem. Next, you must determine which COM add-in program is causing the problem.

Determine which COM add-in program is causing the problem

To determine the problematic COM add-in program, follow these steps:

  1. Exit all Office programs.

  2. Double-click the Wdaddin.reg icon on your desktop.

  3. Select Yes, and then select OK.

  4. Use one of the following procedures, as appropriate for the version of Word that you are running.

    Word 2016, Word 2013, or Word 2010

    1. On the File menu, select Options.
    2. Select Add-Ins.
    3. In the Manage list, select COM Add-Ins, and then select Go.

    Note

    If an add-in is listed in the COM Add-Ins dialog box, clear the add-in check box. If more than one add-in is listed, clear only one add-in check box at a time. This procedure helps you determine which add-in is causing the problem.

    1. Select OK to close the COM Add-Ins dialog box.
    2. On the File menu, select Exit.

    Word 2007

    1. Select the Microsoft Office button, and then select Word options.

    2. Select Add-ins.

    3. In the Manage list, select COM Add-ins, and then select Go.

      If an add-in is listed in the COM Add-Ins dialog box, clear the add-in check box. If more than one add-in is listed, clear only one add-in check box at a time. This procedure helps you determine which add-in is causing the problem.

    4. select OK to close the COM Add-Ins dialog box.

    5. select the Microsoft Office Button, and then select Exit Word.

    6. On the File menu, select Exit.

  5. Start Word.

  • If the problem is resolved when you start Word, you have determined which COM add-in is causing the problem. If you must have the features that the add-in provides, you must determine which add-in includes those features so that you can contact the vendor for an update.

  • If the problem is not resolved when you start Word, repeat steps 4 and 5 for each COM add-in that's listed until you determine which add-in is causing the problem.

To restore the COM add-ins, repeat step 4, but select the check box for each COM add-in that you want to restore.

Option 8: Change the default printer

To change the default printer, follow these steps:
  1. Exit all Office programs.
  2. Select the Start button and then Settings.
  3. Go to Devices, and then select Printers & scanners.
  4. Right-click Microsoft XPS Document Writer, and then select Set as default printer.
  5. Start Word.

If the problem is resolved after you start Word, you have determined that the printer is causing the problem. If this is the case, contact the vendor to see whether there is an update for the printer driver. Sony sonicstage software.

Dec 16, 2020 • Filed to: Solve Mac Problems • Proven solutions

'I was trying to use MS Word, but it crashed unexpectedly. Now my Microsoft Word will not open on my Mac, and I don't know what to do. I keep trying to open different files, but every time, it crashes after a few seconds. How can I fix it?'

Just like any other software program, MS Word is also susceptible to issues. You will find unlimited queries on forum sites asking, 'why won't my Word document open on my Mac.' Most of the people have no idea why their Microsoft Word stopped working randomly. If you are also facing a similar situation, you will have to look for an appropriate solution to fix this issue.

In this article, we will discuss the potential fixes that can resolve the Microsoft Word, not working issue.

Part 1. Why Won't Microsoft Word Open on Mac Computer?

As MS Word is a widely used program, a malfunction could get tragic real soon. Before you get to solutions, you must go through the reasons for this problem first. The common causes of these issues are.

  • Inappropriate shutdown or system crash
  • Shift + Delete, and the file is deleted permanently from the device.
  • Formatted drives
  • Damaged and corrupted files
  • Virus or malware attack

Unless you have a brief idea about what caused the problem, you won't be able to steer away from the common errors. The user's listed common symptoms that lead to the 'word won't open on my Mac' issue are given below:

  • The application keeps closing without any warning.
  • MS Word encounters an unknown issue and needs to close.
  • Erase, Install, or re-install factory version of OS X
  • MS Word file can't open due to an error.
Related: Further, read and get 8 specific solutions to 'Word Keeps Crashing Mac.'

When you face a situation like this, don't pain and look for solutions on the internet. If you are lucky, then you'll come across real fixes soon. Otherwise, you might have to struggle to find an ideal fix.

Part 2. How to Fix 'Microsoft Word Not Opening Mac'?

With so many versions and updates on MS Word, it can get hard to simplify the solutions for all versions. Here is a summarized list of solutions that can work when Microsoft Word is not opening on Mac. All these methods are useful and easy to carry out. So, give them a try one by one.

Solution 1. Remove Word Preferences to Open Frozen Word

Sometimes, it is the random words combination or special characters that lead to such issues. It can be resolved if you follow the steps below.

  1. Open library and type Library in the Go to the Folder and hit the Go button.
  2. Look for a folder that says 'Preferences.' This folder contains the preferences file you set for the MS Word program.
  3. Open the folder, search for a file named- 'com.microsoft.Word.plist,' and move the file to the desktop. Now, try opening the Word file and see if the problem persists. If it does, then move the file to its original location and move on to the next step.
  4. Exit every Microsoft program running on your Mac and click on the Word option in the Apple Menu. Tap on the 'Preferences' option from the list.
  5. Choose the File Locations option and select the 'User templates.'
  6. Locate the file which saved as Normal and moves it to the desktop.

Solution 2. Open and Repair Microsoft Word

Everyone knows how to open Microsoft Word on Mac, but we do not talk about just opening and closing the files. You can also repair the MS Word files with the following steps.

  1. Start MS Word and click on the File menu. Choose the Open option, and it will open up a dialog box where you can select the Word file which needs repair.
  2. While you are selecting the file, at the right bottom side of the window, choose the Repair option and click on the Ok button.

The Mac utility will automatically repair the not opening Word file, and you will be able to use it now.

Solution 3. Run Disk Utility to Repair Word

Besides the above methods fail, you can also run the Disk Utility to repair the Word file if the Microsoft Word is not opening on your Mac computer.

  1. Inside the Go menu, choose the Utility option and start the Disk Utility program.
  2. Ensure that you choose the Primary hard disk of your Mac and then click on the 'First Aid' tab.
  3. You will get a pop-up option that asks you to run First Aid on the drive. Hit the Run option, and the Disk Utility will repair the Disk volume errors and permissions issues.

When the process finishes, click on 'Done' and check whether the problem is fixed or not. There are maximum chances that the problem will be resolved. But if MS Word is still not responding correctly to commands, then there is one 100% guaranteed solution left to recover your Word Documents.

Solution 4. Recover Not Opening Word Files on Mac

While you are trying to repair the drive and Word files, it is common that the solutions don't work as expected, and the files get deleted from Mac. Here is the perfect solution if getting stuck in such circumstances without any recovery option.

The best tool available for Word file recovery on the internet is Recoverit Word Recovery software. This software is capable of recovering various kinds of deleted or lost data. For example, Word documents, PowerPoint, Excel files, PDF, photos, videos, songs, audios, and many more. It is a faster, easier, and 100% secure data recovery tool with the market's highest recovery rate.

My Microsoft Word Will Not Open

How to Fix Microsoft Word Won't Open on Mac

Now, let's have a look at the simple steps on Word document recovery. You only need to launch the Word file recovery software and do a few clicks.

Step 1: Select a location storing the Word file.

To recover the not opening document caused by accidental deletion, you need to select the drive where the data files are lost. Then, click the 'Start' button.

Step 2: Scan the Word location for files

Typically, the software will run an all-around scan and search for the lost and deleted files on the entire drive. If you perform an emptied trash recovery or HFS+ data rescue, you can even try the deep scan mode.

Step 3: Preview and recover Word documents.

When the scan completes, the files will be listed on the screen. The software will sort out the files according to format to make the search easier. You can select multiple files at a time and have a preview of them.

Microsoft Word Not Working On Mac After Update 2020

Part 3. Tips Against 'Microsoft Word Won't Open on Mac.'

If you don't want to go through this problem, you should have to take care of a few things. This way, you will be successful in avoiding the Microsoft Word won't open on Mac issue in the future. So, here are some tips that you need to follow:

Microsoft Word For Mac Not Working After Update Windows 10

  • Avoid relying on automated tools to clean up the cache or redundant files on your Mac. These tools often end up deleting the important files on the device.
  • In case you use the Command Line to delete a file, be careful as a single mistake can lead to bigger issues.
  • Never format a drive before creating a backup; otherwise, you might end up losing important files.
  • Stay focused while partitioning the drives on your Mac. Improper partitioning can lead to corruption of data files stored on the drive.
  • Avoid rushing commands on MS Word. If you pass on multiple commands at once, then Word might get confused, and the file might become inaccessible due to some random mistake.

Even a little mishandling can lead to major working issues in MS Word. Instead of worrying about how you can rescue the data, try keeping the data safe on the first hand.

Now you know how to open Word on Mac along with the process of repair. And if you are facing a dilemma and then want to recover Word files, you can always think of using Recoverit Data recovery software.

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My Microsoft Word Not Working

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